Important Notice
By creating an account on Vibet, you agree to this Privacy Policy. We never sell your data or share it with third-party advertisers. Your privacy is our top priority.
Section 01
Introduction
Vibet is a trusted online betting and gaming platform serving Bangladesh and international markets. We believe the protection of your personal data is a fundamental right. This Privacy Policy explains exactly what Vibet does with your information.
This policy applies to Vibet's website, mobile app, and all digital services. We comply with GDPR, international data protection regulations, and online gaming authority guidelines. Any changes to our privacy policy will be communicated to you in advance.
Vibet's Privacy Policy is written in plain language so that all users can easily understand it. If you have any questions, please reach out to our support team.
End-to-end encryption
All your personal and financial information is protected with SSL 256-bit encryption technology. No third party can access or read this data.
No Sale of Data
Vibet never sells your personal data to third parties. Your information is used solely to improve our services.
Minimum data collection
We only collect information that is strictly necessary. No excessive or irrelevant personal data is gathered.
Compliance with International Standards
Vibet complies with GDPR and international data protection standards. We are committed to safeguarding your rights.
Right to data deletion
You can request the deletion of your personal data at any time. We will process your request within the designated timeframe.
Change notification
If there are any major changes to the Privacy Policy, we will notify you in advance via SMS and email.
Section 02
What Data Is Collected
When you register and use Vibet's services, we collect certain personal information. This is done solely to provide you with a safer and better experience.
| Data Type |
Example |
Requirements |
| Identity Information |
Name, date of birth, gender |
Mandatory |
| Contact Information |
Mobile number, email address |
Mandatory |
| Identity verification (KYC) |
NID/passport, selfie |
Mandatory |
| Financial information |
Mobile Pay/Nagad Number, Bank Details |
Mandatory |
| Device information |
IP address, browser, OS |
Automatic |
| Usage history |
Bet Records, Login Time |
Automatic |
| Preference data |
Favourite games, bonus preferences |
Optional |
Prohibited for users under 18
Vibet does not knowingly collect any information from users under the age of 18. If a minor is found to have registered, their account will be terminated immediately.
Section 03
How Data Is Collected
Vibet collects your information through various methods. Each method is transparent and carried out with your consent.
- You provide information directly when filling out the registration form
- Identity documents and a selfie are uploaded during KYC verification
- Financial information is collected during payment transactions
- Information may be collected during conversations with customer support
- Device information is collected automatically via cookies and tracking technologies
- Information is collected through device permissions when using the mobile app
- Identity is verified through third-party verification services
Section 04
Use of Data
Vibet uses your data for specific, limited purposes only. We never use your information for unnecessary or unauthorized activities.
Permitted Use
- Account Registration & Management
- Payment processing & verification
- Providing Customer Support
- Fraud prevention & security
- Fulfilling Legal Obligations
- Service Improvement & Personalization
Prohibited Use
- Sold to Third Parties
- Sending unauthorized marketing communications
- Profiling or Discrimination
- Sharing outside policy
- Retention of expired data
- Unauthorized country transfers
Section 05
Data Sharing Policy
Vibet does not share your data with advertisers or unrelated third parties. However, in certain limited circumstances, sharing some information may be unavoidable.
- Payment gateways: shared with Mobile Pay, Nagad, Rocket, and banks solely for transaction verification
- KYC partners: shared with approved verification agencies for identity verification
- Law enforcement agencies: when required by court order or legal obligation
- Regulatory Authority: As directed by the Gaming License Authority
- Fraud Prevention Agencies: to prevent scams and fraudulent activity
Our Commitment
Before sharing any data, Vibet verifies that the receiving party meets the required data protection standards. We never sell your information for advertising purposes.
Section 06
Security Measures
Vibet uses industry-leading technology to protect your data. Our security systems are regularly updated and audited.
- All data transmissions are secured with SSL 256-bit TLS encryption
- Data stored in our database is encrypted with AES-256 encryption
- Two-factor authentication (2FA) is used to secure your login
- A 24/7 cybersecurity team monitors our servers
- Regular penetration testing and security audits are conducted
- Data backups are stored on secure servers
Section 07
Cookie Policy
Vibet uses cookies on its website to enhance your experience. Cookies are small text files stored in your browser.
| Cookie type |
Purpose |
Duration |
| Essential Cookies |
Login Session, Security |
Until End of Session |
| Functional Cookies |
Remembering language and preferences |
1 year |
| Analytics Cookies |
Site Usage Statistics |
6 months |
| Performance Cookies |
Improved page load times |
3 Months |
You can disable cookies at any time through your browser settings. Please note that turning off essential cookies may cause certain features on the site to stop working.
Section 08
Your rights
Every registered user on Vibet has the following rights over their personal information. Contact support to exercise any of these rights.
01
Right to Access Data
You can find out what information Vibet holds about you and how it is being used.
02
Right to data rectification
You can request corrections to inaccurate or outdated information, which will be updated within 72 hours.
03
Right to erasure
After closing your account, you may request the deletion of your personal data.
04
Right to Restrict Processing
You can request that data processing be restricted or stopped for specific purposes.
05
Right to data portability
You can request an export of your data in a readable, portable format.
06
Right to lodge a complaint
If you believe your privacy has been violated, you can file a complaint with Vibet Support or the relevant regulatory authority.
Section 09
Data Retention Period
Vibet does not retain your information longer than necessary. Unless required by law, your data will be deleted within a specified period after your account is closed.
- Active Account: All data is retained for as long as the account remains active
- After Account Closure: Transaction and KYC data is retained for up to 5 years for legal compliance
- Betting History: Automatically deleted 2 years after account closure
- Cookie Data: Automatically deleted upon expiry
- Support conversations: deleted 1 year after resolution
- Device and IP logs: automatically cleared after 90 days
Legal Exceptions
In cases involving fraud investigations, court orders, or regulatory directives, data may be retained beyond the standard period. We will make every effort to notify you when this occurs.
Section 10
Frequently Asked Questions (FAQ)
Here you'll find answers to the most frequently asked questions about our Privacy Policy.
No, Vibet never sells your personal information to third parties. We only share limited data with essential partners required to deliver our services, such as payment gateways or KYC verification providers.
Vibet uses SSL 256-bit encryption and AES-256 database encryption. Our cybersecurity team monitors servers around the clock. That said, no digital platform can guarantee 100% security — so keep your password safe and enable 2FA.
After closing your account, email support@vibet-baji.com to request deletion of your data. Unless required by law, we will delete your personal information within 30 business days and send you a confirmation email.
No, the Vibet app or website does not access your phone's camera or microphone. During KYC verification, the camera is used only with your explicit permission to capture selfies and document photos.
If there are any major changes to the Privacy Policy, Vibet will send an SMS notification to your registered mobile number and an email to your registered address. You will be informed at least 15 days before the changes take effect. The date of the latest update will be displayed at the top of this page.
Start by emailing support@vibet-baji.com. We will respond within 48 hours. If the issue remains unresolved, contact our live chat support. For serious violations, you may file a complaint with the relevant regulatory authority.